My Services

After Hours Dispatch Support

Responsibilities:

Start their shift with following up all unfinished tasks or issues during the main shift.
Process all incoming DT notifications into Gmail 1 according to the Policy of DT daily duties.
Process Samsara drivers for possible logbook violations.
Process Gmail 2 and Gmail 3 emails by assigning an appropriate checkmark when done.
Assist drivers for any AH activities (loading, unloading, finding a shop or truckstop, providing directions to PU/DEL, etc.).
Requesting broker’s approval of all accessorial charges (TONU, detention, layover, extra stop, extra weight, etc.).
Update the broker about possible late arrivals at PU or DEL by checking Live Loads with a late status in DT. Make sure the broker is satisfied with all our updates and is not going to charge us or stop our business relationship.
Continue and complete all tasks assigned by the dispatch managers.
Must send a report about any event/issue/incident which taking place during the shift and is being handled/settled by him. This report must be sent in the “AFTER HOURS” chat. If the event/issue/incident lasts longer than the working shift, the responsible person must leave the task for the next working shift with the instructions/conditions/agreements that were already done or achieved.
Must process Netradyne critical alerts with drivers
Process incoming calls to the company’s main line
Continuously process incoming messages from drivers in Google Voice chat groups

Business IT Support:

Remote and on-site support
IT documentation and asset management
System performance monitoring
Technical training for staff

IT Support

Expert IT Support, Maintenance, and Security Solutions
With extensive experience in IT troubleshooting, network administration, and system optimization, I deliver high-quality technical support for individuals and businesses. My services include hardware and software diagnostics, server and network management, data protection, cloud support, and performance monitoring. I combine advanced technical knowledge with proactive strategies to keep your technology stable, secure, and future-ready.

Core Skills:

Technical Support & Troubleshooting

Desktop, laptop, and mobile device support
Hardware diagnostics and repair
Software installation & configuration
Operating system support (Windows, macOS, Linux)

Network Administration:

Network setup, configuration, and maintenance
Wi-Fi optimization & connectivity troubleshooting
Router, switch, and firewall management
Network security monitoring

Customer Service & Communication:

Clear, friendly technical explanations
Strong problem-solving and analytical skills
Patience and customer-focused approach
Effective communication with all skill levels

SEO Specialist

SEO Solutions Designed to Help Your Business Stand Out
I provide professional SEO services that improve search rankings, boost organic traffic, and enhance user experience. By combining proven optimization techniques with a personalized approach, I help businesses build stronger online presence and achieve long-term success. My goal is simple: make it easier for your customers to find you.

Core Skills:

Keyword Research & Strategy:

In-depth keyword analysis
Competitor keyword mapping
Search intent optimization
Long-tail and high-value keyword targeting

Technical SEO:

Website audits (speed, structure, indexing)
Fixing crawl errors & broken links
XML sitemap and robots.txt optimization
Core Web Vitals & mobile performance improvements
Schema markup and structured data implementation

On-Page Optimization:

SEO-optimized content creation
Meta titles, descriptions, headers, and URL optimization
Internal linking strategy
Image SEO (alt tags, compression, naming)

Analytics & Reporting:

Google Analytics & Search Console expertise
Performance tracking & KPI monitoring
Conversion optimization insights
Monthly reporting with actionable recommendations

Off-Page SEO & Authority Building:

Link-building strategies
Backlink analysis & disavow management
Digital PR & outreach campaigns
Brand authority growth

Content Strategy & UX Improvements:

Content planning and optimization
User experience & engagement analysis
SEO-friendly site architecture
Competitor content audits

Client Communication & Strategy Development:

Clear explanation of SEO steps & results
Customized SEO roadmaps
Collaboration with designers and developers
Long-term growth planning

Sales Funnel & Campaign Development:

Funnel building (landing pages, forms, calendars)
Lead capture optimization
A/B testing and funnel audit
High-converting email and SMS campaign setup

Reporting & Performance Tracking:

Dashboard setup and analytics configuration
KPI tracking for leads, conversions, and sales
Campaign performance analysis
Data cleanup and database optimization

Client Strategy & Process Development:

CRM strategy consultation
Workflow planning and optimization
Systems scaling for growing businesses
Training teams on Go High-Level and HubSpot

Go High-Level & HubSpot

Automation, CRM, and Marketing Systems Built to Scale Your Business
As a Go High-Level and HubSpot expert, I help businesses streamline operations, automate workflows, and build powerful customer journeys that convert. From CRM setup and pipeline optimization to advanced automation, funnel creation, and integrations, I ensure your system works seamlessly so you can focus on growth. With a strong focus on performance and efficiency, I transform complex processes into simple, scalable solutions.

Core Skills:

CRM Setup & Customization:

Building and customizing pipelines
Contact segmentation and smart lists
Custom fields, tags, and property management
Lead routing and assignment rules

Automation & Workflow Design:

Advanced workflows for email, SMS, chat, and tasks
Lead nurturing sequences
Automated follow-up systems
Trigger-based automation for sales and marketing
Multi-step campaigns and funnel automation

Integrations & System Optimization:

API integrations and third-party tools
Zapier & Make (Integromat) automation
Payment system integration (Stripe, etc.)
Full platform optimization for speed & accuracy

Email Marketing & Customer Journeys:

Personalized email sequences
List hygiene and deliverability improvement
Customer lifecycle mapping
Drip campaigns and onboarding sequences